I'm not a big fan of management and business books, most of them are useless and should be used to start a large bonfire on which we can also toss the vast majority of self help books as well. Ones to particularly avoid have 'Ten Steps to Whatever' on the front cover. Thats not to say they are all bad. Peter Block's 'Flawless Consulting' for example is full of really useful information, although the title still makes me feel a little queasy. The first random page I opened had this missive... "Maintaining control is at the center of the value system of most organizations. There is a belief in control that goes beyond effectiveness or good organizational performance. Many managers believe in maintaining control even if keeping control results in poorer performance.' I really don't know where Mr Block gets his mad ideas from....